Customer Reviews
custom cookie orders >Average Customer Rating
(1171 customer reviews)
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Retirement Party
Cathy
They are perfect and adorable! Thank you.
1st birthday
Erika
I called to get more info before placing the order and had great customer service. Then when I placed the order it was the same. I also received the cookies on time and they looked great.
Not Just The Cookie... But the Service...!!
Lerone
My company made a quick decision and the end of January to send our customers appreciation gifts right around Valentine's Day. We came across PCC and immediately reached out to them. Everyone I spoke with over the phone and via email were extremely friendly and helpful. We paid for expedited service and received our cookies just when we needed them. We are extremely happy with the final product (look and taste), and the folks at PCC who helped with this 1 week turnaround. THANK YOU!!
Extraordinary Service
Alexis
I ordered the cookies super late and whoever I dealt with to get them to Philly on time was amazing. Although I sold my soul to pay for the shipping, they actually got here a day earlier than I planned. Everyone at the party loved them and keeps talking about it. Absolutely worth it!!
Delivery Issue
Helena Mesquita
Hi, this review is about Parker's customer service as I have not received my cookie samples but at no fault to them. FedEx states my package was delivered to my door but I never received it. I called Parker's and they immediately fixed the situation by offering to mail me another sample to a different address. I spoke to Angie and her customer service was top notch. I look forward to receiving my samples and I will be writing another review once I eat them! Thanks
Great Party Favor
TAB
Jeff's cookie was a real hit at his retirement party. Every person present commented on what a great idea they were and they started planning parties so they could order them, too. I want to add that I enjoyed eating the cookies, too. I stole a bag for myself and they were very tasty. Thank you again -
Awesome cookies, great service!
BT
These cookies were a HUGE hit at my husband's retirement party! (I'm not the same person as the next reviewer whose husband also retired - congrats to you, stranger). The resemblance was uncanny and they are such a unique (and delicious) product - we all had a great laugh! Also the staff was wonderful to work with over the phone - I waited a bit too long to place the order and wasn't sure they could be shipped in time but they told me exactly what day they would arrive and they did - even with the Blizzard of 2016 while they were in transit. Super quality, super company, wonderful to work with, huge impact! I'm sure you will get more customers from our guests.
A hit
Coli
Everyone loved these at my husbands retirement party.A few asked for the info for a graduation. They arrived fresh and were well packaged...not one was broke.Absolutely loved them...thank-you!!
Nothing less than perfect
Beanie's Mom
Thank you so much for these amazing cookies. Everyone loved them at the birthday party and it too was a success. Great work on my sons hair too lol I can't stop smiling they are so cute!!
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75th Birthday
Z
Shipped when told and look very similar to the real person.